Burra & Co. Warranty Policy
At Burra & Co., we are dedicated to delivering products of exceptional quality and durability. Our warranty policy reflects our commitment to your satisfaction and provides support for any manufacturing defects.
Warranty Coverage
- Duration: This warranty is valid for one (1) year from the date of purchase.
- Scope: The warranty covers manufacturing defects in materials and workmanship.
- Exclusions: The warranty does not cover damage resulting from:
- Normal wear and tear
- Accidents, misuse, or abuse
- Unauthorised modifications or repairs
- Improper cleaning or maintenance
- Exposure to extreme temperatures
- Loss or theft
How to Make a Warranty Claim
If you believe your Burra & Co. product has a defect covered under this warranty, please contact our customer service team with the following information:
- Proof of purchase (receipt or order confirmation)
- A detailed description of the issue
- Photographs of the product and the defect
Our team will review your claim and, if approved, provide options for repair or replacement.
Contact Information
For warranty claims or any other inquiries, please reach out to our customer service team.
Thank you for choosing Burra & Co. We are committed to providing high-quality products and exceptional customer service.
